We don’t charge an hourly rate like a plumber or electrician. Instead, we use a Per Job Rate. Every home and circumstances will vary, so this allows us to quote you an exact price, upfront, after diagnosis, before any work is performed.

Our Standard Trip Charge for domestic appliances is $130+ tax, . The Trip Charge may vary for our High-end appliances which includes Built-in refrigeration. . Once the diagnosis is completed, you will receive an estimate for the repair cost. If you choose to proceed with the repair, the trip charge will be included and factored in as a component to the total repair cost. The total price is calculated as trip charge + parts + labor + tax.

Rate breakdown:

Trip Charge- includes vehicle, gas, employee time, and travel to your home, we include diagnosis of the appliance if required. There is no additional trip charge when parts are required to complete the repair. Also, the trip charge supplements our repair guarantee coverages (see guarantee section below).

Labor- includes employee knowledge, expertise and hands-on repair and service of the appliance.

Parts- includes part price, shipping & handling, and parts guarantee coverage.

*Apartment buildings, large complexes, boats, RV’s or any type of property that is difficult or time-consuming to access may have an additional charge.

All our repairs are backed by the following guarantees:

• Residential Appliances: 365 days on parts and 90 days on the trip charge.
• Commercial Appliances: 30 days on parts and 30 days on the trip charge.

Note: For appliances under manufacturer warranty, the manufacturer’s warranty may apply or supersede our guarantee.

We accept cash, credit/debit cards and checks . We will process your card payment on the spot using a merchant. We do not store your card numbers. 

We do not use an invoicing service, so we request that payment is made when the job is complete. 

*Exception- Property management companies pre-qualified for Net terms.

Diagnosis is something that can only be done in person, diagnosing is the first step in determining the price of a repair. There are far too many variables to be able to provide an accurate diagnosis or price over the phone. We want to be sure we are providing accurate information and for this reason, it is our policy to only quote a price once one of our technicians has diagnosed your problem in person.

Our focus is appliance repair, currently we do not sell new or used appliances. For our customers who decide not to repair their appliance or if their appliance is beyond repair, we can refer a local appliance dealer at customers’ request.