About Us
THE CUSTOMER EXPERIENCE
At Appliance Mechanics, we are very focused on the experience for our customers. When a residential appliance is broken and out of service, it is more than just an inconvenience. Because, let’s face it, our appliances are apart of our family, of our daily process! We don’t realize just how much we utilize our appliances until they’re not functioning properly.
A unique facet of Appliance Mechanics are the types of Washington State electrical certifications we possess that many appliance companies do not. These certifications allow us to service hardwired appliances (e.g. dishwashers). Because when a customer calls, we don’t want to tell them we can only meet SOME of their needs.
In addition, we provide each customer with a 2-hour window in which to expect a Service Technician. No more waiting around all day for your service. We make sure that your schedule doesn’t suffer alongside your appliance.
When you call Appliance Mechanics, we make it our responsibility to help your daily family process get back on track by providing your family of appliances with just the right amount of TLC. And we are committed to doing so in a timely manner so your life doesn’t have to skip a beat.
Our Mission
Strive to bring normalcy to our customer lives through excellent and professional customer service along with professional appliance repair.
THE CUSTOMER EXPERIENCE
At Appliance Mechanics, we are very focused on the experience for our customers. When a residential appliance is broken and out of service, it is more than just an inconvenience. Because, let’s face it, our appliances are apart of our family, of our daily process! We don’t realize just how much we utilize our appliances until they’re not functioning properly.
A unique facet of Appliance Mechanics are the types of Washington State electrical certifications we possess that many appliance companies do not. These certifications allow us to service hardwired appliances (e.g. dishwashers). Because when a customer calls, we don’t want to tell them we can only meet SOME of their needs.
In addition, we provide each customer with a 2-hour window in which to expect a Service Technician. No more waiting around all day for your service. We make sure that your schedule doesn’t suffer alongside your appliance.
When you call Appliance Mechanics, we make it our responsibility to help your daily family process get back on track by providing your family of appliances with just the right amount of TLC. And we are committed to doing so in a timely manner so your life doesn’t have to skip a beat.
OLIVER CHRISTIAN
Owner/Operator & Senior Technician
OLIVER leaves a great impression with customers allowing them to feel comfortable with our business knowing that we will do our best to take care of them and their appliance.
One of Oliver’s characteristics that customers frequently comment on is his level of patience. Although not the first thing that comes to mind when thinking about appliance service, it has become a big part of what sets Oliver and the Appliance Mechanics Team apart. While on-site, many of the the appliances need to be called into manufacturer tech support and the subsequent service process can become very labor-intensive. Oliver possess the patience to not only see every service call and job through to completion, he takes the time to ensure that each customer had a clear understanding of the process, the cost and the quality of workmanship they can expect.
Oliver:
- …has 27+ years of appliance service experience
- …is both mechanically & technically savvy
- …bring a family-oriented mindset to his work
- …gives in-depth customer service
- …provides exceptional after-service assistance
