Privacy Policy

We value your privacy and are dedicated to handling your data securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect and process the following personal data about you:

1. Information You Provide Directly

• When you contact us through our website, email, or phone, we may collect your name, email address, phone number, and any other details you share.
• If you schedule an appliance repair service, we may collect your address, preferred appointment time, and details about the appliance needing repair.
• When you submit an inquiry regarding our services, we may collect information relevant to your request.
• If you leave a review or provide feedback about our appliance repair company, we may collect your name and review details.

2. Information We Collect Automatically

When you visit our website, we may collect usage data, which includes:

• Your browser type and version
• Your device’s Internet Protocol (IP) address
• The pages you visit and the time spent on each page
• The date and time of your visit
• The cookies stored on your browser

This data helps us improve our service and understand how visitors interact with our website.

3. Information from Cookies and Tracking Technologies

We use cookies and tracking technologies to improve your browsing experience and analyze activity on our service. A cookie is a small file stored on your device that helps us recognize returning users.

We may use cookies to:

• Remember your preferences and settings
• Track and measure website traffic and visitor behavior
• Improve website security and performance

You can adjust your browser settings to refuse cookies or receive notifications when a cookie is sent. However, disabling cookies may affect your ability to use our website fully.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve the service and ensure a seamless appliance repair experience.
• To schedule and complete appliance repair services, including dryer, refrigerator, washer, and dishwasher repair.
• To send confirmations, reminders, and updates regarding your appointment.
• To respond to your inquiries and customer service requests.
• To analyze website traffic and performance to enhance user experience.
• To comply with legal obligations and prevent fraudulent activity.

How We Protect Your Personal Information

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:

• Secure servers and firewalls
• Encrypted storage of sensitive data
• Regular security audits
• Controlled access to personal information

While we use commercially acceptable means to protect your data, no transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions to protect your personal information.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

1. Service Providers

We may share personal data with trusted third parties who help us operate our appliance repair company, including:

• Scheduling and customer service providers
• Payment processing services
• Marketing and analytics services

These service providers must maintain the confidentiality of your personal information and use it only for the necessary purposes.

2. Legal Compliance and Protection

We may disclose your personal information when required by law, including:

• Responding to legal requests from law enforcement or government agencies
• Protecting our business, customers, and website users
• Preventing fraud or investigating security incidents

3. Business Transfers

In the event of a merger, sale, or business restructuring, your data may be transferred to the new entity. We will notify you if this occurs.

Data Storage and International Transfers

Your data may be processed and stored in different jurisdictions where data protection laws vary. By using our service, you agree to collect and use information outside your home country.

We ensure that your data is treated securely and by this Privacy Policy, using appropriate security safeguards to protect your personal information.

Your Privacy Rights

You have rights regarding how we collect, use, and store your data. These rights may include:

• The right to review the privacy policy periodically
• The right to access and request copies of your personal information
• The right to correct inaccurate data
• The right to request the deletion of your data
• The right to restrict or object to the processing of your data

To exercise your privacy rights, please contact us at service@appliancemechanics.com.

Links to Third-Party Websites

Our service may contain links to third-party websites that we do not control. We are not responsible for these third-party websites’ privacy policies or practices. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this privacy policy will be posted on this page, and the updated date at the top of this privacy policy will be modified.

You should review this privacy policy periodically to stay informed about how we protect your personal information. Continued use of our service after updates are made constitutes your acceptance of the new privacy policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the details below:

Appliance Mechanics
7304 10th St SE Ste A101
Lake Stevens, WA 98258
Email: service@appliancemechanics.com
Phone: 425-212-9076

By using our service, you acknowledge that you have read and agree to this Privacy Policy’s collection and use of information. If you do not agree with any part of this Privacy Policy, please refrain from using the service.